Terms & Conditions

Delegate Information

It is the booker's responsibility to ensure they have input the correct information.


It is the entrant’s responsibility to ensure they have (written) permission from any owner of the supporting material they are wishing to upload.  This includes:

  • literary works such as articles, stories, journals, or computer programs
  • pictures and graphics
  • blueprints of architecture
  • plays and screenplays
  • audiovisual recordings such as movies
  • sound recordings
  • PowerPoint presentations


All delegate bookings will be confirmed by email within 5 working days.  If you do not receive confirmation of your entry/booking, please contact lucie.abberley@metropolis.co.uk

The confirmation email will include a receipt of your payment or a copy of your invoice.


Cancellations must be made in writing to the contact at the address below. 

Emma PParslow
Event Manager
Metropolis Business Media
6th Floor, Davis House
2 Robert Street

Please note, cancellations made less than 6 weeks before the event will not receive a refund.

Special requirements

Any dietary requirements, access requirements or any other special requests must be made known to the event organiser two weeks prior to the event. If not we cannot confirm that we will be able to accommodate them. Any additional charges incurred for special requests will be passed on to the delegate where reasonable.

Lighting and special effects

It is the table booker’s responsibility to inform guest(s) that special effects, including strobe lighting, may be used on the night.


It may be necessary for reasons beyond our control to alter the venue or the date of the event. We will give you as much notice as we can and your booking will be transferred to the new venue or date.


Data protection: The information you provide will be safeguarded by Metropolis Business Media, whose subsidiaries may use it to keep you informed of relevant products and services.

  • Please tick this box if you do not wish your details to be used by Frontier.
  • Please tick this box if you do not wish your details to be passed on to other companies.
  • Please tick here if you are happy for your email address to be passed on to other companies with products and services that may be of interest to you.